Free shipping on orders over $59 in Quebec. The showrooms at the technical center, the shipping department, and Édika's offices will be closed on Wednesday, July 1, in observance of Canada Day.
Pre-order Terms of Sale
1. Purpose
These terms apply to any purchase of an item offered for pre-order on edika.com. A pre-order concerns a product that is not in stock at the time of purchase and whose shipment is deferred until Édika receives the stock. By placing a pre-order, you acknowledge that you have read and accepted these terms.
2. The seller
- Legal name: Les Importations Edika inc. ("Édika")
- Address: 10118, boulevard Saint-Laurent, Montréal (Québec) H3L 2N7
- Phone: (514) 374-0683 #137
- Email: commande2@edika.com
3. Nature of the pre-order
The following item(s) are offered for pre-order: LELIT STEVE PM20 coffee grinder. These items are not in stock at the time of the order. The "pre-order" notice and the estimated shipping date are displayed prominently on the product page, before purchase.
4. Price and payment
The displayed price, in Canadian dollars, plus applicable taxes, is payable in full at the time of the order. Payment is made by credit card. The breakdown of the price, delivery charges and taxes is presented to you before you confirm the order. No customs or brokerage fees apply to deliveries within Canada.
5. Estimated shipping date
The date is a good-faith estimate. It constitutes the date indicated in the contract, within the meaning of section 54.9 of the Consumer Protection Act, for the calculation of your cancellation right (section 6). When a shipping window is indicated rather than a single date, the 30-day period provided in section 6 runs from the last day of that window.
This date may only be postponed with your written consent, in accordance with section 7; failing such consent, it remains the reference date for your cancellation right. We will keep you informed by email of the progress of your pre-order and as soon as your item ships.
6. Cancellation right in case of delay
You may cancel your pre-order at any time as long as the item has not been delivered to you, provided it has not been shipped within 30 days following the estimated shipping date indicated above. In that case, you are entitled to a full refund of the amounts paid, issued within 15 days following the cancellation (ss. 54.9 and 54.13 of the Consumer Protection Act).
To cancel, simply send us a notice at commande2@edika.com. The cancellation takes effect as soon as your notice is sent.
7. Postponement of the shipping date
If shipment must be postponed, we will inform you and propose a new shipping date. You will be free to accept it (the pre-order continues with the new date) or to refuse and cancel your order, with a full refund within 15 days.
Your acceptance must be express: without your written consent, your absence of response does not constitute acceptance, and the initial estimated shipping date remains the reference date for your cancellation right (section 6).
8. Cancellation and refund
In case of a cancellation in accordance with these terms:
- Édika refunds you the full amount paid, within 15 days following the cancellation. No cancellation or restocking fees are withheld.
- If, exceptionally, the item had already been delivered to you, you return it to us in the condition in which you received it, within 15 days following the cancellation or the delivery if later. Édika covers the reasonable return shipping costs.
