100% SATISFACTION GUARANTEED OR EXCHANGE OR CREDIT

We accept returns if you are not satisfied with your purchase (with the exception of perishable goods such as coffee beans). Items are not refundable, but can be exchanged or credited. They must be in new, unused condition, with their original packaging in perfect condition, otherwise the return will be automatically refused. It can be returned within 7 working days of purchase with a Return Merchandise Authorization number (#RMA). Unauthorized returns will not be accepted. In order to return items, you must email us at info@edika.com to obtain a Return Merchandise Authorization (RMA) number and return instructions. We will also need to know exactly why the item is being returned. You will need to provide us with your name and order number.

IMPORTANT:

Please make sure you keep all the original boxes of the purchased item, as well as the packing materials. You will need them in case of return or in case of warranty activation for certain accessories. If you feel that your item is malfunctioning, you must contact us within three (3) working days from the date of receipt of the goods before taking any action.